TERMS OF SERVICE



Guaranteed Installation service
ALL of our service persons are certified electronics technicians and all installers have been trained following all TIA 568-A Standards for Light Commercial & Residential Cable Installations.

Once installation is complete we perform a full system test with the owner present to insure reliable function of your new system. Snider Communications will recommend that you submit all necessary warranty information, these warranties will cover all materials used in the installation. If any problem arises within the first 30 days of service we return free of charge to replace any defective components.

Priority Return Service
Fully Insured and ALL of our service persons are certified electronics technicians. Standard with any installation you receive from Snider Communications is our 30 Day Priority Return Service. If anything goes wrong with your system within 30 days of completion we treat any call from your company as an Emergency Service Call, with 24 hour access to our technicians and On Call Service. This service is in addition to all of the standard manufacturers warranties your are entitled to.

Guaranteed Return Service
While we prefer that you purchase a service contract for your own protection when you buy any type of expensive electronics, Snider Communications does not require one for the service and upkeep of any system we install. Our core team of trained technicians are native to the area and will always be glad to service any device that we have installed.

Service and Maintenance Contracts
Along with our Guaranteed Service we also offer a wide variety of service and maintenance agreement options. Guaranteed Service for the life of your system. From simple month to month repair service to longer more comprehensive service and maintenance contracts, we can plan a service contract that meets your needs and your budget.

System Installation Disclaimer
All Labor is non refundable. Warranty exists for hardware defect purposes only. All hardware found to be defective will be replaced at no cost. If system or installed devices fail due to defective hardware a technician will be dispatched for free service call.

 
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